Privacy policy
Last Updated: 01/06/2026
1. Introduction
Immersa is a professional video hosting, streaming, and distribution platform that enables filmmakers, production studios, content creators, and rights holders to upload, manage, share, stream, and distribute video content.
The platform supports both traditional video formats and immersive media formats, including 180° and 360° video experiences, through branded viewing experiences, private sharing, public distribution, unlisted distribution, and dedicated applications.
This Privacy Policy explains how Immersa collects, uses, stores, shares, and protects personal information when users access or use the platform and related services.
Immersa processes personal information only to the extent necessary to provide its services, maintain platform security and reliability, support users, facilitate content delivery and distribution, and comply with applicable legal obligations.
By using Immersa, you acknowledge that your information may be processed as described in this Privacy Policy.
2. Data Controller
Immersa is operated by Bereyziat Development Sàrl (Be-Dev), a company incorporated in Switzerland.
For any questions regarding this Privacy Policy or your personal data, please contact:
Email: privacy@immersa.app
Postal Address:
Avenue de Tivoli 19B,
1007 Lausanne,
Switzerland
3. Information We Collect
Account Information
When you create and maintain an account, we may collect:
First name
Last name
Email address
Company or Studio name
Company or Studio logo
Content Information
Users may upload and manage content through the platform, including:
Video files
Immersive video files
Video metadata
Titles
Descriptions
Thumbnails
Associated media assets
Technical and Diagnostic Information
To operate, secure, and improve the platform, we may collect:
Browser information
Device information
Operating system information
Session information
Application version information
Log files
Error reports
Crash reports
Diagnostic information
Security events
Platform performance information
Support Communications
Information submitted through customer support requests, bug reports, emails, or other communications may be processed for support and troubleshooting purposes.
4. Ownership of Content
All intellectual property rights in uploaded content remain exclusively with the uploader or the rightful rights holder.
This includes, without limitation:
Videos
Immersive video content
Audio tracks
Images and thumbnails
Titles and descriptions
Metadata associated with uploaded content
Copyrights and related rights
Any other creative works uploaded through the platform
Immersa does not acquire ownership or exclusivity of user content.
5. License to Operate the Platform
By uploading content to Immersa, users grant Immersa a limited, non-exclusive, revocable license solely for the purpose of:
Hosting content
Processing content
Streaming content
Delivering content to authorized viewers
Providing platform functionality
Maintaining platform security and reliability
Providing customer support
This license terminates when the content is permanently deleted from the platform.
6. Access to User Content
Public and Unlisted Content
Content designated as Public or Unlisted may be accessed by authorized Immersa personnel when reasonably necessary for:
Technical support
Platform maintenance
Debugging
Security investigations
Compliance with legal obligations
Private Content
Content designated as Private receives additional protections.
Except where required by law or necessary to address critical security incidents, platform integrity issues, or legal obligations, Immersa will seek authorization from the content owner before accessing private content.
7. Viewing Analytics and Streaming Data
To provide, secure, monitor, and improve streaming services, Immersa and its infrastructure providers may process technical information related to video playback and content delivery, including:
Device information
Application version information
Playback performance metrics
Streaming quality metrics
Error and diagnostic information
This information is used solely for platform operation, content delivery, troubleshooting, analytics, security, and service improvement.
8. Sharing of Information
Immersa does not sell personal information.
We may share information with trusted service providers and business partners when necessary to operate the platform and provide requested services.
Streaming Infrastructure
Video streaming, content delivery, and related infrastructure services may be provided through SpatialGen.
Information necessary to stream and deliver content may be processed by SpatialGen in accordance with its own privacy practices and applicable laws.
Users should review SpatialGen's Privacy Policy for additional information regarding streaming-related processing activities.
Content Distribution and Commercialization
Where a user explicitly requests content distribution, licensing, sale, or commercialization services, information necessary to facilitate those services may be shared with StockSpatial and other selected distribution partners.
Such sharing occurs only to provide the requested service.
Legal Requirements
We may disclose information when required by law, regulation, court order, legal process, or to protect the rights, safety, security, and integrity of Immersa, its users, or third parties.
9. Purposes of Processing
We process personal information for purposes including:
Creating and managing user accounts
Hosting video content
Delivering and streaming content
Providing platform functionality
Customer support
Technical troubleshooting and debugging
Fraud prevention
Security monitoring
Service improvement
Analytics relating to platform performance
Content distribution and commercialization services when requested
Compliance with legal obligations
10. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR) and similar laws, we process personal data on the following legal bases:
Performance of a contract
Legitimate interests in operating, securing, and improving the platform
Compliance with legal obligations
User consent where required
11. Data Retention
User Content
Users may request deletion of uploaded content at any time.
Upon deletion, content is permanently removed from Immersa's active systems and is no longer accessible through the platform.
Account Information
Users may request deletion of their account at any time.
Upon account deletion, associated personal information will be deleted unless retention is required by law or reasonably necessary to resolve legal disputes, investigate abuse, maintain security, or enforce contractual obligations.
Technical Information
Technical logs, security records, and diagnostic information may be retained only for as long as reasonably necessary to maintain platform security, reliability, and operational integrity.
12. International Data Transfers
Information may be processed in Switzerland, the European Economic Area (EEA), and other jurisdictions where our service providers or infrastructure providers operate.
Where required by applicable law, appropriate safeguards are implemented to protect personal data transferred internationally.
13. Security
Immersa implements appropriate technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
While we strive to protect user information, no internet-based service can guarantee absolute security.
14. Your Rights
Depending on your jurisdiction and applicable law, you may have the right to:
Access your personal information
Correct inaccurate personal information
Request deletion of personal information
Restrict processing
Object to processing
Receive a copy of your personal information
Withdraw consent where consent is the legal basis for processing
Lodge a complaint with a competent supervisory authority
To exercise these rights, contact:
15. Children's Privacy
Immersa is intended for professional filmmakers, production studios, distributors, content owners, and other professional or business users.
The platform is not directed toward children, and we do not knowingly collect personal information from children in violation of applicable laws.
If we become aware that personal information has been collected unlawfully from a child, we will take reasonable steps to delete such information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes are made, we may notify users through the platform, by email, or through other appropriate means.
The updated version will become effective upon publication unless otherwise stated.
17. Contact
Bereyziat Development Sàrl (Be-Dev)
Email: privacy@immersa.app
Address:
Avenue de Tivoli 19B,
1007 Lausanne,
Switzerland
Website: immersa.app
